ZenMate VPN Review and Test 2025: Is ZenMate Safe to Use?

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General Overview

• Works with Netflix USA. 
• It’s pretty affordable. 
• Based in Germany. 
• It offers a wide range of protocols and encryptions. 
• Has 300+ servers throughout 31 countries. 
• Over 40 million users. 

Pros and Cons 

+ Unblocks BBC iPlayer as well as Netflix US

+ Kill Switch

+ DNS leak protection

+ Easy to use

+ Offers a 7-day free trial and 14-day money-back guarantee

– It doesn’t offer anonymous payments

Is ZenMate Still Free?

Not exactly. ZenMate’s free version does not exist at present. However, you will be glad to know that the ZenMate Premium offers a 7-day free trial if you have doubts and qualms about using this VPN. You can go for it. 

The price is not that hefty. Have a look at the table mentioned below. If you’re a regular VPN user, go for its 2-year plan, as more savings are coming.

ZenMate offers different payment plans: 

• 1-month plan ($9.99 each month)
• 1-year plan ($3.49 per month  / $41.88 yearly)
• 2-year plan ($1.75 per month / $42 for two years)

Neither of these plans has bandwidth limitations, and they all offer a maximum of 5 connections simultaneously. The free browser extension allows you to take a week-long free trial for the premium plan.

However, getting to it can be a little tricky. The first thing you need to do is choose ZenMate Limited. When you subscribe to it and verify your email, you can get a free trial of the premium plan.

ZenMate supports three payment options: Sofort Banking, PayPal, and Credit Card. 

Speed Test and Performance

In my ZenMate review, I spent much time testing its performance.

In many cases, these cheaper VPN services struggle in this domain. I did a thorough audit and concluded that ZenMate’s performance is quite solid—it’s far from unusual, but I can’t say it’s terrible.

The performance of any VPN depends on how many servers it owns. Surprisingly, ZenMate owns an impressive number of servers. As per the website, there are around.

3,800 mostly torrent-friendly servers across 74 countries. I was impressed with it as it was far better than NordVPN and Windscribe.

Since I’m from the US, connecting to the US server was a better choice for me. I tested it from a US location with a 600Mbps connection. Its performance was good, and I noticed a significant high speed at 200-210Mbps. It was far better than most of its competitors.

I also tried the UK server, and the download speed dropped significantly. At this server location, my speed was 50-75Mbps in one session and then hit 115-120Mbps in the next session. So, it’s a mixed bag.

With this VPN, finding the correct server close to your location is essential, but it takes a bit of time. That’s all about its speed. Now, let’s talk about its performance. I also tested the VPN’s unblocking abilities, and it passed the Netflix guard and the iPlayer’s VPN security.

All the security tests also showed green lights without leaks through IPv6, WebRTC, or DNS. 

Key Features

To check out the full extent of ZenMate, I suggest using the desktop version.

It performs the best compared to the browser extension – it is an absolute VPN service, not proxy encryption. Here are some of the most notable features:

Smart Locations

This feature will help you browse the internet from a single location, even if you’re using different server locations for a different website. Because of this feature, ZenMate can switch locations automatically.

Tracking Protection

With ZenMate, tracking protection is impressive. This iconic feature will ensure that no third-party service will always hover over your head and track your location.

 Stream Live Sports

 Using this feature, one can easily view multiple live sports events even if they are not telecasting in your country.

Kill Switch

The in-built Kill Switch feature ensures your data by all means.

EverSecure

This feature automatically reconnects the app in case the internet connection is disconnected.

Mobile Support

ZenMate offers mobile app support for all the leading OSs and versions. ZenMate for Android is a user-friendly and feature-rich app with excellent encryption for secure operations.

Multiple Language Support

ZenMate supports multiple languages and targets global audiences. The major ones are German, Korean, Russian, Spanish, Turkish, and English. Even its customer care support is available in multiple languages.

Is ZenMate Safe?

ZenMate is not a fully fledged VPN. It started as a proxy service with considerably good encryption and safety protocols.   

The AES 256-bit encryption (desktop users) and AES 128 encryption (mobile app) are pretty standard and robust. ZenMate for MAC follows IPSec and IKEv2 protocols. ZenMate for Windows is considered an excellent VPN for Windows as it has IPSec and IKEv2 protocols along with L2TP/IPSec.

You will enjoy DNS leak protection as well. However, ZenMate, for a mobile app, will fail to offer advanced security features. 

I liked its built-in kill switch that adds another protection layer. As soon as your connection becomes unsecured, the session will end soon. However, I was disappointed once I noticed that there was no split tunneling available.WebRTC protection is also absent. However, I didn’t experience any leaks in our test.

Privacy & Logging Policy

The most challenging part of reviewing ZenMate was making sense of its privacy and logging policy. There are some complex words, ambiguity, and confusion. 

As I have already mentioned, ZenMate is a Germany-based VPN and a member of the 14 Eyes alliance. Being a member of this alliance means it is bound to save some information for government purposes. Users’ IP addresses might get saved.

For instance, users of the UK (VPN for the UK) or the US are likely to share some information with the respective government. Though the website has a strict no-logging policy, there are some grey areas. Regarding encryption, ZenMate for Chrome uses AES 256 for desktops and 128 for impressive mobile.

From what I’ve read and researched, there seems to be no indication that the company keeps logging sessions or their user’s IP addresses. However, they do record payment details and emails.

Overall, they offer the right amount of privacy on your connection.

If you don’t understand privacy laws and the VPN domain overall, chances are you won’t understand their policy.

Does ZenMate Keep Logs?

As per the website’s claims, ZenMate will help you have a secure and anonymous online browsing experience as it strictly adheres to the no-logs privacy policy. This Germany-based VPN is a member of the 5/9/14 Eyes Alliance. So, it is bound to follow some cyber laws that will infringe on the user’s privacy at some or other levels.

However, ZenMate for Chrome’s 4000-word privacy policy also has some dubious clauses. For instance, it states, “In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or another natural person.”

So, the air is not that clear. Honestly, there is hardly any VPN with a zero-logging policy. Some data will log no matter what. The only thing that matters is that the logs are not so extensive that they can create a headache. In this sense, ZenMate Premium is not a migraine.

Compatibility

ZenMate is very versatile in terms of the number of platforms and devices it’s compatible with.

It supports operating systems such as Windows, Android, Android TV, iOS, macOS, and Amazon Fire Stick. It’s also compatible with OpenVPN, meaning you can use it for smart TVs and Linux.

It is also one of the VPNs that work for gaming.

ZenMate also supports different browsers, including:

• Google Chrome 
• Opera
• Firefox 
• Other Chromium-based browsers

Torrenting

ZenMate’s rise from a free version to a full-fledged VPN was impressive. Many aspects were improved. Sadly, its torrenting ability still lags. It didn’t help me do P2P file sharing, even though I was allowed to use torrents on its servers.

The ZenMate dashboard has a tab designed explicitly for torrenting. This tab provides a list of servers optimized for torrenting. With its help, you can circumvent blockages and ISPs for various torrent sites.

Does ZenMate Work with Netflix?

I tested ZenMate for Netflix streaming several times because I like watching movies. I got mixed results and couldn’t pinpoint what that was all about.

To stream on Netflix, you go to the app → choose servers designed for Netflix streaming throughout different countries. 

When I tried it the first time, it worked smoothly in various countries. However, the next time, Netflix didn’t work in any country except the US. Unless you want to stream Netflix in the US, you can’t rely on ZenMate for streaming in other countries. I would rather use ExpressVPN or NordVPN, which are on the list of the best VPNs for Netflix. 

Customer Support

My ZenMate VPN review concludes with its customer support, which is its weakest aspect.

First of all, the website offers only a ticketing system as a customer service channel. Why is this a big deal? 

Well, it shouldn’t be, except that after you’ve sent a ticket, the support takes days to reply. For many people, this is too much waiting. I would personally like to see ZenMate add at least an email address where their users can contact them and get quick responses. 

However, their support page has a lot of helpful information that might be able to help. 

Is ZenMate a Good VPN?

Well, that’s a tricky question. The answer depends on what you expect from your VPN. If you’re a non-technical user and your needs are simple, go for it. The two-year plan is a very pocket-friendly deal.

But if you want 100% online protection and an ad-free experience, ZenMate might disappoint you. That being said, its speed, performance, and server location are far better than many VPNs. You can give it a shot for sure.

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